Cancellation and Refund Policy for Get Glam

Last Updated: 12/07/2024  

1. Introduction and Purpose

This Cancellation and Refund Policy is designed to provide clear, comprehensive guidance for users of Get Glam (https://getglam.org/), an Amazon Affiliate website. The policy outlines the specific parameters of our service and explains the limitations of our role in the product purchasing process.

2. Business Model Explanation

2.1 Nature of Get Glam

• Get Glam operates exclusively as an Amazon Affiliate marketing platform
• We provide product information, reviews, recommendations, and direct links to Amazon
• We do NOT:
  • Manufacture products
  • Hold inventory
  • Process sales transactions
  • Manage product shipping
  • Handle customer service for purchases

2.2 Affiliate Relationship Disclosure

• Get Glam participates in the Amazon Associates Program
• We earn a small commission when users make qualifying purchases through our Amazon affiliate links
• These commissions do not impact product pricing or customer support
• Our recommendations are based on product research and affiliate program guidelines

3. Detailed Transaction Process

3.1 Purchase Mechanism

• All product purchases are conducted directly on Amazon.com
• Users are redirected to Amazon’s platform for complete transaction processing
• Get Glam has no involvement in the actual sales transaction

3.2 Transaction Tracking

• Affiliate links contain unique tracking identifiers
• These identifiers enable commission tracking for Get Glam
• The tracking does not alter the user’s purchase experience or product details

4. Comprehensive Cancellation Guidelines

4.1 Cancellation Procedures

• Cancellations must be processed exclusively through Amazon.com
• Cancellation windows and conditions are determined by:
  • Individual sellers on Amazon
  • Amazon’s current policies
  • Product-specific terms

4.2 User Cancellation Steps

Users wishing to cancel a recent purchase should:

1. Log into their Amazon account
2. Navigate to “Your Orders”
3. Select the specific order
4. Choose “Cancel Items” or “Cancel Order” if applicable
5. Follow Amazon’s on-screen instructions

5. Comprehensive Refund Policy

5.1 Refund Processing

• Refunds are managed entirely by Amazon.com
• Refund eligibility depends on:
  • Seller’s return policy
  • Product condition
  • Reason for return
  • Time elapsed since purchase

5.2 Refund Methods

Amazon typically processes refunds through:

• Original payment method
• Amazon account credit
• Gift card reimbursement
• Seller-specific return protocols

5.3 User Refund Steps

To request a refund, users should:

1. Verify the reason for return
2. Check the specific product’s return window
3. Log into Amazon account
4. Go to “Your Orders”
5. Select “Return or Replace Items”
6. Choose appropriate return reason
7. Print return shipping label (if applicable)
8. Follow Amazon’s specific return instructions

6. Limitations and Disclaimers

6.1 Operational Limitations

Get Glam explicitly disclaims responsibility for:

• Product quality
• Shipping accuracy
• Delivery timelines
• Packaging conditions
• Customer service related to purchases
• Resolution of transaction disputes

6.2 Legal Disclaimer

• Users acknowledge that Get Glam serves solely as an information and referral platform
• All legal obligations related to sales rest with Amazon and its affiliated sellers
• Get Glam provides no warranties or guarantees regarding product purchases

7. Customer Support Guidance

7.1 Support Channels

For purchase-related inquiries, users must contact:

• Amazon Customer Service
• Specific Amazon seller’s support team
• Amazon Help Center

7.2 Get Glam Support

Get Glam can assist with:

• Clarifying policy information
• Providing general product information
• Addressing website-related queries

8. Contact Information

For policy-related questions:

• Email: getglamorg@gmail.com
• Subject Line: Cancellation/Refund Policy Inquiry

9. Policy Modifications

Get Glam reserves the right to modify this policy at any time. Users are encouraged to review the policy periodically for updates.

10. Acceptance of Terms

By using Get Glam and accessing Amazon affiliate links, users implicitly accept the terms outlined in this policy.